Hotline 2015-12-21T11:23:53+00:00


I like knowing there is somebody I can call at any time.”
– A Victim of Domestic Abuse


The hotline number is (630) 469 – 5650.
Why should you call Family Shelter Service’s hotline?
  • You want to talk about your situation with someone who understands, or
  • You want to learn more about services and how to obtain information and help.
A hotline counselor will provide a confidential environment to:
  • Listen to you
  • Determine if Family Shelter programs meet your needs
  • Refer you to other programs/services within DuPage County that can be of help
  • Provide information about Family Shelter’s programs
  • Provide information about safety planning
  • Conduct an intake and arrange temporary shelter