Looking for Volunteer Hotline Assistants


Every month we receive hundreds of calls from police officers who have responded to a domestic violence call in our community. We are looking for volunteer Hotline Assistants to take those calls and complete the reports used by our advocates to reach out to victims. Hotline Assistants may also screen incoming hotline calls and either route them to a Hotline worker or answer general questions from callers. We are currently looking for Hotline Assistant volunteers for overnight shifts and weekends, from 8 p.m. to 8 a.m. The next hotline assistant training and orientation takes place in Downers Grove on Thursday, February 9, with follow-up orientation February 16, each from 6:30-8:00 p.m. If you are interested, please email Volunteer Advocate Katie Peterson to register: kpeterson@familyshelterservice.net.