Adult Services

Adult Services 2017-10-12T18:25:10+00:00

The Family Shelter Service hotline provides a confidential lifeline for someone to gain knowledge, support, and validation regarding the domestic abuse they or a loved one has experienced. A hotline counselor works with each caller’s specific situation and assists in providing options that are unique to that caller. Safety is assessed and addressed to develop a plan that the survivor feels comfortable in carrying out. Not only can callers access linkage to our other services, but receives a compassionate, listening ear to provide the support that they may have not received before from any other source.

One-on-one support and case management services

Family Shelter Service staff members work one-on-one with clients:

  • Assess how the current domestic violence crisis is affecting them
  • Increase their ability to stay safe and cope with the crisis they’re experiencing
  • Help clients meet their emotional and case management goals

Domestic violence education for people who are unfamiliar with the services of Family Shelter Service

Mondays Tuesdays Thursdays
6:30 – 8 p.m. (for Spanish speakers)
Downers Grove, IL  (Call 630-469-5650 for details)
6:30 – 7:30 p.m.
605 E. Roosevelt Road, Wheaton, IL
6:30 – 8 p.m.
605 E. Roosevelt Road, Wheaton, IL

These orientation sessions provide:

  • Description of who we are
  • An overview of our services
  • Assistance with immediate case management needs
  • Short-term goal setting
  • Assistance with Family Shelter Service forms and paperwork
  • Introduction to meditation/mindfulness

The Monday night Welcome Group is offered in both English and Spanish and is an orientation to our services. Attendees can complete detailed requests for services (for both adults and children).

Domestic Violence Education Series

Spanish & English: Drop-In

6:30 – 8 p.m.
Downers Grove, IL
(Call for location details 630-469-5650)

This Support Group covers the following topics:

  • Domestic Violence 101 and Power and Control
  • Cycle of Violence
  • Safety Planning/Orders of Protection
  • Effects of Domestic Abuse on Adults
  • Effects of Domestic Abuse on Children
  • Healthy/Unhealthy Abuse Relationships
  • “Red Flags”
For clients as well as walk-ins Tuesdays 12 – 2 p.m. 605 E. Roosevelt Wheaton, IL   Thursdays 12 – 2 p.m. Downers Grove, IL Walk-in services are provided for approximately 20 minutes and include support, immediate case management needs, community resources and referrals and assistance with filling out Family Shelter Service forms. These sessions are offered for both existing and prospective clients.


  • Every third Saturday of the month from 10-12 p.m. in Downers Grove
  • Topics based on current client needs

Current Workshop

Love & Loss

This will focus on mourning the loss of the relationship, grieving process, processing anger and healing your broken heart.

Future Workshops

Rebuilding Self

This will focus on loving self, forgiving self, self-love/compassion, finding inner peace, Self-awareness in safety planning

Healthy Relationships

This will focus on clients taking time to themselves and its okay, loneliness vs feeling alone, moving on, dating 101, dating safety, internet dating, owing sexual self

Creative Expressions (group or workshop)

This will focus open art studio, journey binder, affirmation  cards, mandalas, movement.

Family Shelter Service helps its clients with obtaining Orders of Protection through its Court Advocacy Office. Last year, Family Shelter Service helped victims of domestic abuse obtain 1,782 Orders of Protection.

Please refer to our Court Services and Get Legal Protection sections for additional information.

Our Court Advocacy Office can be reached at 630-407-8813

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